Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees

by Robert Bacal

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  • ISBN10 1450585744
  • ISBN13 9781450585743
  • Publish Date 6 April 2010
  • Publish Status Active
  • Publish Country US
  • Imprint CreateSpace
  • Format Paperback (US Trade)
  • Pages 192
  • Language English