An examination of the complex process of transformation in work organization, technology and labour and product markets that has occurred. The analysis moves between a broad appreciation of structural developments within the economies of the advanced industrial nations, and an in-depth study of enterprise and workplace. It is divided into four parts. The first part reviews the theoretical issues and debates raised by the growth of service industries and employment in the advanced industrial countries. Parts Two and Three are case studies of two service sectors - financial services and the National Health Service. Part Four relates the evidence to a broader appreciation of developments in management/workforce relations occurring in the service sector.
- ISBN10 0826469116
- ISBN13 9780826469113
- Publish Date 30 June 2003
- Publish Status Out of Print
- Out of Print 6 June 2021
- Publish Country GB
- Imprint Cengage Learning EMEA
- Format Paperback
- Pages 250
- Language English