Total Customer Service: The Ultimate Weapon

by William H. Davidow and Bro Uttal

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  • ISBN10 0060161809
  • ISBN13 9780060161804
  • Publish Date 1 September 1989
  • Publish Status Out of Print
  • Out of Print 14 October 2009
  • Publish Country US
  • Publisher HarperCollins Publishers
  • Imprint Collins
  • Format Hardcover
  • Pages 227
  • Language English