Jeffrey Robinson gained access to one of the world's greatest hotels. This is the story of his five months there, shadowing the staff and management. Many tales are recounted, from the planning of an official state visit, to the catering of a Royal banquet, and the night manager's series of crises.
- ISBN10 0671010360
- ISBN13 9780671010362
- Publish Date 5 May 1997 (first published 1 September 1996)
- Publish Status Unknown
- Out of Print 4 October 2004
- Publish Country US
- Publisher Simon & Schuster
- Imprint Pocket Books
- Format Paperback
- Pages 320
- Language English