Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that there is at least one communication skill--say, public speaking--that they just can't master.
Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.
- ISBN10 1572245921
- ISBN13 9781572245921
- Publish Date 27 May 2009 (first published 1 September 1995)
- Publish Status Out of Print
- Out of Print 5 March 2021
- Publish Country US
- Imprint New Harbinger Publications
- Format Paperback
- Pages 336
- Language English