The DNA of Customer Experience: How Emotions Drive Value

by Colin Shaw

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  • ISBN10 6611283609
  • ISBN13 9786611283605
  • Publish Date 10 May 2007
  • Publish Status Active
  • Out of Print 4 September 2012
  • Publish Country US
  • Imprint Palgrave MacMillan
  • Format eBook
  • Language English