El Efecto Lealtad: Crecimiento, Beneficios y Valor Ultimo

by Frederick F Reichheld

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  • ISBN10 8434448327
  • ISBN13 9788434448322
  • Publish Date 1 May 2004
  • Publish Status Unknown
  • Out of Print 11 April 2012
  • Publish Country US
  • Imprint Ariel
  • Edition 2nd ed.
  • Format Paperback (US Trade)
  • Pages 351
  • Language English