To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise-specific needs. It: provides vital technical and business guidance to the service provider marketplace; explains how to satisfy the customer's specific needs in data, voice, and/or video; and, enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers.
- ISBN10 1280314133
- ISBN13 9781280314131
- Publish Date 1 January 2002
- Publish Status Active
- Out of Print 4 March 2015
- Publish Country US
- Imprint Wiley
- Format eBook
- Pages 570
- Language English