Crm at the Speed of Light: Social Crm 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

by Paul Greenberg

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  • ISBN10 6613078840
  • ISBN13 9786613078841
  • Publish Date 18 November 2009 (first published 1 January 2004)
  • Publish Status Active
  • Out of Print 28 September 2011
  • Publish Country US
  • Imprint McGraw-Hill/Osborne Media
  • Format eBook
  • Pages 698
  • Language English