This workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) a self-teaching grammar/ mechanics handbook. Chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues, including Internet and E-mail communication, diversity and ethics. Coverage of nonverbal communication has also been increased, with a new chapter on employment interviewing.
- ISBN10 0538880929
- ISBN13 9780538880923
- Publish Date 18 August 1997
- Publish Status Out of Print
- Out of Print 29 July 2015
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint South-Western
- Edition 4th ed.
- Format Paperback
- Language English