The authors offer a framewrok for understanding the roles and responsibilities of front-line public servants and for assessing the effectiveness of their actions.
- ISBN10 0878407049
- ISBN13 9780878407040
- Publish Date 7 October 1998 (first published 1 October 1998)
- Publish Status Out of Print
- Out of Print 4 August 2008
- Publish Country US
- Imprint Georgetown University Press
- Format Hardcover
- Pages 240
- Language English