A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.
- ISBN10 0826447090
- ISBN13 9780826447098
- Publish Date 29 June 2000 (first published 31 March 1994)
- Publish Status Out of Print
- Out of Print 24 September 2003
- Publish Country GB
- Imprint Cengage Learning EMEA
- Edition 2nd Revised edition
- Format Paperback
- Pages 336
- Language English