* Shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations, and boost sales * Salesforce.com, which has more than 147,000 subscribers at 9,800 companies worldwide, won InfoWorld's Best Hosted Application award in 2004 * Covers navigating Salesforce.com, managing leads, understanding customers and competitors, keeping track of contacts, creating a sales forecast, managing users, creating service and support e-mails, working with campaigns, using the report wizard, and more
- ISBN10 0764579215
- ISBN13 9780764579219
- Publish Date 28 January 2005
- Publish Status Out of Stock
- Out of Print 19 December 2006
- Publish Country US
- Publisher John Wiley & Sons Inc
- Imprint Hungry Minds Inc,U.S.
- Format Paperback
- Pages 408
- Language English