Knowledge and information management (KIM) has long held an awkward position in the public sector. Initially it rarely fell to a specific owner or department and even now is often viewed as a passing (or past) fad. The reality, however, is that many organisations, public and private sector, have gained massive value and significant productivity increases from implementing a successful KIM strategy - and so can you. Ark Group's new report looks in-depth at practices that work, at proven solutions that can be implemented at your organisation. The report looks at how you can: - Gain buy in from senior management AND employees (proven methods for selling KIM internally); - Solve security issues surrounding the sharing of knowledge and information; - Capture vital tacit knowledge from employees. Particularly with regard to those approaching retirement or redundancy where key skills and hard to learn expertise may be lost; - Conduct a knowledge audit and assign values to your existing knowledge assets.
Discussing methods including: competency analysis, surveys, process mapping and structure interviews; - Support existing communities of interest/practice; and, - Implement all of these methods and strategies on a shoestring budget. These are just a few of the skills, strategies and approaches shared in this report written by CILIP president and former head of information for the home office - Knowledge and Information Management in the Public Sector is a highly practical guide to managing knowledge and information assets to improve process, aid policy making and increase productivity.
- ISBN10 190635569X
- ISBN13 9781906355692
- Publish Date 29 September 2009
- Publish Status Inactive
- Out of Print 24 May 2022
- Publish Country GB
- Imprint Ark Group
- Format Paperback
- Pages 121
- Language English