Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
- ISBN13 9781847427601
- Publish Date 27 July 2011 (first published 1 January 2011)
- Publish Status Active
- Out of Print 20 August 2015
- Publish Country GB
- Imprint Policy Press
- Format Hardcover
- Pages 216
- Language English