Humble Inquiry; The Gentle Art of Asking Instead of Telling: The Gentle Art of Asking Instead of Telling (Humble Leadership, #2)

by Edgar H. Schein

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Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
  • ISBN10 1609949811
  • ISBN13 9781609949815
  • Publish Date 2 September 2013
  • Publish Status Out of Print
  • Out of Print 25 May 2021
  • Publish Country US
  • Imprint Berrett-Koehler