Let's start at first principles: people make things happen; human relationships, expertise and intuition are fundamental to the way businesses, politics and society work. And yet, we live in an increasingly systematized world, of massive databases, automated queuing, booking systems and unwieldy time-management programmes. Using the latest thinking in psychology, anthropology, business systems and economics, with examples taken from a wide range of organizations both here and abroad, this important new book shows how organizations - from business to government to hospitals - would work better and more efficiently if they put people back at the centre of what they do. The proof? Recent research in the USA shows that the more management control hospital staff, the more mistakes they make. Radical experiments involving cutting the size of schools have improved both results and behavior. "The People Principle" offers a deceptively simple yet radical vision for change. Much as "Nudge" presented a new way of setting policy, "The People Principle" means different kinds of corporations, different kinds of government. It means cheaper but more successful public services.
It means a very different kind of politics, too.
- ISBN10 1849010374
- ISBN13 9781849010375
- Publish Date 31 December 2012
- Publish Status Transferred
- Publish Country GB
- Publisher Little, Brown Book Group
- Imprint Constable
- Format Paperback
- Pages 256
- Language English