Everything you need to win, keep and continue to delight your customers.
- ISBN10 1841120375
- ISBN13 9781841120379
- Publish Date 8 August 2000
- Publish Status Out of Print
- Out of Print 28 September 2006
- Publish Country GB
- Publisher John Wiley and Sons Ltd
- Imprint Capstone Publishing Ltd
- Format Paperback
- Pages 214
- Language English