This updated edition serves as a primer on how to manage the automated office. It emphasizes the development of applications and systems that address managerial, secretarial and clerical functions. The basics of OA products and their applications are reviewed along with some concepts of data processing and databases as they apply to the office. Contained in this new edition is a section of new terms, a new chapter on ergonomics and the contents of the text meets the DPMA curriculum requirements. Each chapter begins with learning objectives and an introduction to the material to be covered and ends with questions for review and discussion. Each chapter also includes a real-world case-study. Topics covered include career opportunities, information flow and management, administrative functions, records management, communications technologies, selecting the system and the software and the future of office automation.
- ISBN10 0136311288
- ISBN13 9780136311287
- Publish Date 1 March 1987 (first published 1 January 1984)
- Publish Status Unknown
- Publish Country US
- Imprint Prentice Hall
- Edition 2nd edition
- Format Paperback
- Pages 809
- Language English