Return on Investment in Training and Performance Improvement Programs (Improving Human Performance)

by Jack J Phillips

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Book cover for Return on Investment in Training and Performance Improvement Programs

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Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.
This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values
This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.
Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.
This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values
This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.
Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

  • ISBN10 0080516254
  • ISBN13 9780080516257
  • Publish Date 5 May 2003 (first published 17 July 1997)
  • Publish Status Unknown
  • Imprint Society for Neuroscience
  • Format eBook
  • Pages 395
  • Language English