Emotional Value: Creating Strong Bonds with Your Customers (1, Set)

by Janelle Barlow and Dianna Maul

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Book cover for Emotional Value

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Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.
  • ISBN10 1605097241
  • ISBN13 9781605097244
  • Publish Date 1 April 2000 (first published 1 January 2000)
  • Publish Status Active
  • Publish Country US
  • Imprint Berrett-Koehler Publishers
  • Format eBook
  • Pages 310
  • Language English