The period of effortless, double-digit growth and skyrocketing capitalization for telecom carriers is over! The long-term telecommunications market potential is still enormous, but getting there now requires a sharp business and technology savvy. In this resource, P.J. Louis shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate. This work features: basics of billing: staying alive; short, smart biz and tech strategies for tough times in telecom; using CRM (Customer Relationship Management) to drive business; how to manage regulatory uncertainty; and how globalization affects every carrier.
- ISBN13 9780071386203
- Publish Date 16 June 2002
- Publish Status Out of Print
- Out of Print 14 November 2008
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Professional
- Format Paperback
- Pages 346
- Language English