Learn how to make your new clients happy during their first visit and keep them happy every time they return! This book includes tips for securing and enhancing a favorable client-stylist relationship and providing those extras that contribute to the concept of value-added service. Just some of what you will learn includes: -The secret formula for getting clients to return -How to master the skill of creating loyal clients -How to determine what your salon image is and what it can be -How to anticipate your clients' expectations and address them -How to conduct client surveys and market your salon -How to use the thirty promotional programs provided, to help your salon image, your budget, and your staffing allowances ALSO AVAILABLE AUDIOTAPE, ISBN: 1-56253-308-8
- ISBN10 1562531824
- ISBN13 9781562531829
- Publish Date 20 April 1994
- Publish Status Out of Print
- Out of Print 18 June 2010
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint Milady Publishing Co
- Format Paperback
- Pages 161
- Language English