This revised text takes account of recent developments in front-office operations in the hospitality sector. Key features of the new edition include a broadening of range to show how skills apply in all service-sector contexts, updated technological information such as payment and EPOS systems, and new diagrams and illustrative examples of actual companies in operation. The book is suitable for BTEC National and HND students, the first year of degree courses in hospitality management, and hoteliers, managers and receptionists.
- ISBN10 0748716327
- ISBN13 9780748716326
- Publish Date 1 May 1993 (first published 25 February 1985)
- Publish Status Out of Print
- Out of Print 16 November 2009
- Publish Country GB
- Publisher Oxford University Press
- Imprint Nelson Thornes Ltd
- Edition 2nd New edition
- Format Paperback
- Pages 200
- Language English
- URL http://nelsonthornes.com