Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
- ISBN13 9781482215656
- Publish Date 10 June 2013 (first published 1 January 2013)
- Publish Status Active
- Publish Country US
- Publisher Taylor & Francis Inc
- Imprint Productivity Press
- Edition 17th edition
- Format eBook
- Pages 64
- Language English