What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

by James Heskett, Earl W Sasser, and Leonard A Schleisinger

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  • ISBN10 1681419653
  • ISBN13 9781681419657
  • Publish Date 14 September 2015
  • Publish Status Unknown
  • Publish Country US
  • Imprint Dreamscape Media
  • Format Audiobook (CD)
  • Language English