Lisa Spitz is a User Experience Designer with over fifteen years of experience designing for financial service, education technology, business-to-business, and business-to-client businesses and non-profits. As Assistant Professor of Design at Lesley University From 2016-2021, she launched an online Bachelor of Science program in Design for User Experience. Her online and face-to-face design courses all incorporated student-led feedback processes as a primary tool for teaching students how to research and design complex customer experiences. She served as the principal investigator for the peer review research team from 2018-2019, alongside Kimberly Lowe.