Perry L. Johnson is founder and president of Perry Johnson, Inc., a full-service consulting firm specializing in Total Quality Management (TQM) training and implementation. In the past decade, his firm has provided training to more than 12,000 organizations throughout North America and Europe, implemented TQM programs in more than 500 facilities, and reached millions of other people through its TQM seminars and instructional workbooks and videotapes. The firm is one of the only American companies whose ISO 9000 Lead Assessor course is registered by Britains IQA/ABA. Mr. Johnson is also the author of Keeping Score: Strategies and Tactics for Winning the Quality War.
