Chuck Boiler is a US Systems Engineer Manager for JMP, a business unit of SAS. Since joining SAS, Chuck has held management roles with JMP and helped develop solutions for conducting many types of analysis, including design of experiments for the semiconductor industry, quality control for pharmaceutical manufacturing, and marketing applications for survey analysis using JMP software. He now works with field engineering staff and customers to help them solve problems and discover hidden opportunities in the data. Prior to joining SAS, Chuck worked as technical services manager and software quality assurance manager for Abacus Concepts. A member of the American Society of Quality, Chuck received a bachelor's degree in education from the University of Oregon and has done graduate work in ancient philosophy at the Graduate Theological Union in Berkeley, California. He is a graduate of Gallup University's Great Manager Program.