Cindi Howson is the President of ASK, a BI Consultancy. She has worked with Business Objects since 1994, helping customers around the world implement and optimize their deployments. As an industry analyst, she authors the BIScorecard(tm) product reviews, teaches for The Data Warehouse InstituteI, and writes for Intelligence Enterprise. Cindi is the author of Business Objects XI: The Complete Reference as well as Successful Business Intelligence, by McGraw-Hill.