Nicky Mohan has more than 20 years experience in education, both as a classroom teacher and a school administrator. Her professional focus has been on developing and delivering practical professional development activities for teachers. She has also worked in the business sector as a learning and development manager, and was responsible for the design and delivery of professional development courses and resource materials. Nicky has worked in a number of countries and has extensive experience in delivering literacy and numeracy courses and workshops at the post secondary level. In her role as team leader at the University of Waikato, she designed and delivered courses and workshops based on research of best practice. These workshops focused on methodologies and instructional strategies that helped tutors and teachers effectively engage learners in the areas of applied literacy and numeracy.