12 books • 2 series
Developing an Effective Internal Customer Service Ethos (Committee for Public Management Research Discussion Papers, Paper 24)
Career Progression in the Irish Civil Service (Committee for Public Management Research Discussion Papers, Paper 20)
A New Change Agenda for the Irish Public Service (Committee for Public Management Research Discussion Papers, #17)
Improving Public Services in Ireland (Committee for Public Management Research Discussion Papers, No. 11. )
Key Human Resource Management Issues in the Irish Public Service (Committee for Public Management Research Discussion Papers, Paper 10)
Improving Public Service Delivery (Committee for Public Management Research Discussion Papers, #7)