Robert Shook | Bookhype

Robert Shook is the author of 43 books, including bestsellers such as Mary Kay, Mary Kay on People Management, and The IBM Way. He is also the author of McGraw-Hill's Greatest Sales Stories Ever Told and I'll Get Back to You.

Jan 1, 2010

Cover of Heart & Soul

Jan 1, 2009

Cover of Customer Rules, The: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

Customer Rules, The: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

Sep 7, 2008

Cover of The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

Jan 1, 2003

Cover of Hardball Selling

Hardball Selling

Feb 24, 2000

Cover of Headhunters Confidential!

Headhunters Confidential!

Apr 1, 1998

Cover of 169 Ways to Score Points With Your Boss

169 Ways to Score Points With Your Boss