JOHN A. O'LOONEY is a Public Service Associate at the Carl Vinson Institute of Government, University of Georgia. He has worked with local and state government officials and agencies as an adviser, consultant, and program evaluator, and is director of the Internet Education Project, designed to provide Internet tools and applications for governments, teachers, and human service workers. Among his many publications are Economic Development and Environmental Control: Balancing Business and Community in an Age of NIMBYs and LULUs (Quorum, 1995), and Redesigning the Work of Human Services (Quorum, 1996).