Renee Evenson

9 books

REN'E EVENSON is a small-business consultant specializing in workplace communication and conflict resolution strategies. She is the author of several books, including Powerful Phrases for Effective Customer Service and Customer Service Training 101.
Nov 1, 2013
Cover of Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Oct 16, 2012
Cover of Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Jan 1, 2012
Cover of Powerful Phrases for Effective Customer Service

Powerful Phrases for Effective Customer Service

Jan 1, 2011
Cover of Customer Service Management Training 101

Customer Service Management Training 101

Jan 1, 2007
Cover of Award Winning Customer Service

Award Winning Customer Service

Sep 2, 2005
Cover of Customer Service Training 101

Customer Service Training 101

Jan 1, 2005
Cover of Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Jul 1, 1997
Cover of Customer Service 201

Customer Service 201

Jul 1, 1997
Cover of Customer Service 101

Customer Service 101