Samuel A. Wathen earned his B.S. in forestry from the University of Illinois, an M.B.A. from Oklahoma State University, an M.S. in forest biometrics from Virginia Polytechnic Institute and State University, and his Ph.D. in business administration from the University of Minnesota. He is Professor of Management and Decision Sciences in the E. Craig Wall Sr. College of Business Administration at Coastal Carolina University. Dr. Wathen's research interests include applied statistics, teaching methods, and manufacturing and service process design. He has published articles in the International Journal of Operations and Production Management, National Productivity Review, International Journal of Service Industry Management, and the Journal of Workplace Learning: Employee Counseling Today.