Jacques Horovitz | Bookhype

Jan 1, 2007

Cover of A Dream with a Deadline

A Dream with a Deadline

Jan 1, 2005

Cover of Beyond Traditional Marketing

Beyond Traditional Marketing (IMD Executive Development, #9)

Jan 1, 2004

Cover of Service Strategy

Service Strategy (Financial Times)

Nov 1, 2000

Cover of Los Siete Secretos del Servicio Al Cliente

Los Siete Secretos del Servicio Al Cliente

Feb 16, 1995

Cover of Winning Ways

May 22, 1992

Cover of Total Customer Satisfaction

Total Customer Satisfaction (Financial Times)

May 29, 1990

Cover of How to Win Customers

How to Win Customers

Aug 1980

Cover of Top Management Control in Europe

Top Management Control in Europe