In 1982, Kent Joshi placed his fingers on a plastic membrane keyboard of an Atari 400 with 8KB (not MB) of RAM and a cassette player for storage and since then he's been unable to keep his hands off computers. In 1986, he worked for a small software company called Microsoft. Later, he worked for IBM on the next killer version of DOS called OS/2.Kent had his own consulting company, The Joshi Group, with clients such as Nestle , Taco Bell and Merrill Lynch, which he sold to Software Spectrum. Today, Kent is an independent consultant and writer who "keeps reminding everyone that computers are meant to work for you, not the other way around." Kent's most recent books include Special Edition Using: Microsoft Exchange 4.0, Special Edition: Using Microsoft Exchange 5.0, Special Edition: Using Microsoft Exchange 5.5, with Special Edition: Using Microsoft Exchange 2000 being released this year. He can be reached at kj@ibm.net.