John H. Zenger, D.B.A., is CEO of
Zenger Folkman, a firm that helps organizations
and individuals improve leadership effectiveness
that, in turn, drives business results. These results
include increasing employee engagement, retention,
productivity, and bottom-line profitability. He
is a member of the HRD Hall of Fame and has authored
or coauthored eight books and 50 articles on
leadership, productivity, and teams.
