Dr. Victoria Young is a professional engineer specializing in systems and clinical engineering and has been conducting research for 14 years in the field of rehabilitation, specifically assistive and medical technologies. Her research largely focuses on examining how individuals with complex care needs, especially older adults, access medical care at home and in the community, and how technologies can be better integrated into this care process. She has published work that explores ways in which one might enhance the robustness of spoken dialogue-based systems within artificially intelligent, personal emergency response systems. She is also investigating how medical diagnostic services could be better coordinated to provide urgent care at home for high cost hospital users needing more timely access to medical care.