Richard D. Palmer, PE, MBA, better known as Doc Palmer, with this handbook bridges the significant gap between the well-publicized benefits of maintenance planning and the achievement of the benefits in actual practice. Doc Palmer has more than 23 years of industrial experience with the past 17 directly in a maintenance role. He also has a master's degree in business from the University of North Florida and a degree in engineering from the Georgia Institute of Technology. In addition, he holds a professional engineering license in the State of Florida. This maintenance background with a technical and business education gives him a unique perspective on the maintenance environment and challenges. As an actual practitioner within a company's maintenance organization, he recognized and developed the necessary principles, and then led the grassroots' establishment of a successful planning program. Doc Palmer is the author of numerous well-received articles and presentations and is a recognized authority on the establishment of successful maintenance planning. He is also a Certified Maintenance and Reliability Professional. Doc Palmer works in the maintenance department of an electric company and lives in Neptune Beach, Florida with his wife, Nancy, and two daughters, Abby and Brittany. Visit McGraw-Hill Education at www. books.mcgraw-hill.com
