Karen O. Dowd, PhD, was most recently Assistant Dean, Career Management and Corporate Engagement, Simon Business School, University of Rochester, New York. She is a Lifetime Member of the MBA Career Services &Employers Alliance, cochairing the Certification Task Force, which created professional boot camps for new employer and university members. Karenis an experienced teacher, writer, administrator, speaker, and consultant. Prior to the University of Rochester, she was at the University of Denver, the University of Notre Dame, the Empower Group in New York City, and the University of Virginia.Karen also taught at James Madison University, where she teamed with her co-authors and the Management Department to develop a required course in Interpersonal Skills that is offered to all undergraduate business students. Karen is the co-author, with Sherrie Gong Taguchi, of The Ultimate Guide to Getting the Career You Want (New York: McGraw-Hill, 2003). Karen earned her doctoratefrom the University of Virginia, her masters degree from Indiana University South Bend, and her bachelors degree from Saint Marys College, Notre Dame, Indiana. Karen has taught numerous for-credit and non-credit courses and developed and conducted numerous management training programs on many of the topics addressed in this book and on career management for managers. Her research interests include skills sought by employers, competency modeling, recruitment and interviewing, international careers, faculty careers, career development, candidate selection, and career branding.