John Faulkner, author of HP0-J53 Designing HP Storage and HP2-K21 Designing HP Enterprise Storage Solutions (HP Press), is a Society of Technical Communication award-winning specialist in software documentation with an expertise in developing user documentation, courseware, and online learning systems. With more than 30 years of experience in high-tech publishing, he is also a writing coach, helping other professionals deliver content in print, online, and on the Web.
