Michael S Collins is a telephony and open source software enthusiast. Having worked as a PBX technician for 5 years and the head of IT for a call center for more than 9 years, he is a PBX veteran. He is an active member of the FreeSWITCH community and has coauthored FreeSWITCH Cookbook, by Packt Publishing in 2012. Michael lives in Central California with his wife and two children.