In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees.
In The Employee Advantage, behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent.
The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees.
Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn:
* Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price
* What two mindset shifts are essential to becoming an employee-centric workplace
* How improving your employee experience will benefit your business and your bottom line
The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.
- ISBN10 154170388X
- ISBN13 9781541703889
- Publish Date 5 December 2024
- Publish Status Forthcoming
- Publish Country US
- Publisher INGRAM PUBLISHER SERVICES US
- Imprint PublicAffairs,U.S.
- Format Hardcover
- Pages 288
- Language English