Breaking Through: Implementing Customer Focus in Enterprises

by Sandra Vandermerwe

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  • ISBN10 6610456690
  • ISBN13 9786610456697
  • Publish Date 4 June 2004
  • Publish Status Active
  • Out of Print 4 September 2012
  • Publish Country US
  • Imprint Palgrave MacMillan
  • Format eBook
  • Pages 224
  • Language English