Throughout the public sector, responsibility is being devolved to new self-managed units - NHS trusts, opted-out schools, Civil Service agencies, local authority business units - designed to respond more effectively to customer demands. Those taking charge of people management at local level need urgently to broaden their range of skills. This self-help guide examines the personnel implications of current trends such as market testing and describes the best ways of achieving high-quality and cost-effective public services.
- ISBN10 0852925441
- ISBN13 9780852925447
- Publish Date 1 October 1993
- Publish Status Out of Print
- Out of Print 24 March 2005
- Publish Country GB
- Imprint Chartered Institute of Personnel & Development
- Format Paperback (UK Trade)
- Pages 98
- Language English