Principles of Customer Care and Service Quality (CIM Professional Development)

by Colin Gilligan and Laurie Young

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  • ISBN10 0750642041
  • ISBN13 9780750642040
  • Publish Date 15 September 2000
  • Publish Status Out of Print
  • Out of Print 3 August 2016
  • Publish Country GB
  • Publisher Taylor & Francis Ltd
  • Imprint Butterworth-Heinemann Ltd
  • Format Paperback
  • Pages 256
  • Language English