This is a handbook for trainers and human resource managers who want to show how the training they provide directly benefits their organization's strategic goals. The book presents tools for collecting six types of data useful in evaluating the success of any training. The six types of data all have a chapter devoted to them: client satisfaction: knowledge and skill acquisition; application and implementation of training on the job; business unit impact; return on investment; and intangible benfits. There are also tools to help assess the return on investment in a company's training scheme.
- ISBN10 0071352953
- ISBN13 9780071352956
- Publish Date 1 September 2001
- Publish Status Active
- Out of Print 5 April 2008
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Inc.,US
- Format Hardcover
- Pages 300
- Language English