Who would wait two to three days for a response when you could go to anther site offering the same product and get an answer instantaneously? A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive.
- ISBN10 076455316X
- ISBN13 9780764553165
- Publish Date 15 April 2001
- Publish Status Out of Stock
- Out of Print 15 May 2003
- Publish Country US
- Publisher John Wiley & Sons Inc
- Imprint Hungry Minds Inc,U.S.
- Format Paperback
- Pages 274
- Language English